What is EnCare Professional Support?
EnCare Professional provides an essential level of support for critical network systems by providing a high level of expertise and service at your fingertips when you really need it.
Organisations with limited in-house technical ability, who need to be able to contact a team of qualified professionals when there is a problem or general question
- Unlimited telephone and email support.
- Priority response times.
- Support call co-ordination.
- Network documentation management.
- SMS and email notification.
- Priority response times and service levels.
- Pay annually or monthly.
- No Call out fee.
- No Travel charges.