What is EnCare Professional Support?

EnCare Professional provides an essential level of support for critical network systems by providing a high level of expertise and service at your fingertips when you really need it.

EnCare Professional Support Service

Aimed at

Organisations with limited in-house technical ability, who need to be able to contact a team of qualified professionals when there is a problem or general question

Key features

  • Unlimited telephone and email support.
  • Priority response times.
  • Support call co-ordination.
  • Network documentation management.
  • SMS and email notification.
  • Priority response times and service levels.
  • Pay annually or monthly.
  • No Call out fee.
  • No Travel charges.